Below, you will find information about joining scheduled video visits.
** You'll need to create your account before you can access Hazel services. **
After your account is created...
When a video visit is scheduled with guardian access, you will receive a text message with the visit information and a phone number to call if you need to reschedule:
Reminder texts will be sent 2 days, 2 hours, and 15 minutes before each visit:
To join the visit, click on the link in the text message, log in with your phone number and password, then click the blue Join Video button:
After clicking "Join Video" you will be taken to this screen:
(Make sure you're allowing access to your camera and microphone)
You will also see the following when logging into your account on the day of the visit:
You can also see the history of past visits (as well as any future scheduled visits) by visiting my.hazel.co/patient and clicking on your child's name: