🔧 Troubleshooting Guide for Medical Devices

Taylor Bath Scale Troubleshooting

• Remove the battery from the scale. 
• Set the scale on the floor (no carpet) without the battery in place.
• Stand on the scale for 10 seconds (still without the battery).
• Carefully replace the battery without pressing any buttons or activating the scale.
• Set the scale on the floor (no carpet) with the battery in place.
• Using only one foot, tap the scale or apply just enough pressure to turn on the display. IMMEDIATELY REMOVE YOUR FOOT. (It should show dashes or zeroes.)
• Let the scale turn off.
• Step on the scale for a weight reading.

 

iProven Pulse Oximeter Troubleshooting

How to use the iProven Pulse Oximeter OXI-27BL

Reasons why you are getting a bad “unrealistic results” reading:

First try again, if not:

• Nail Polish
• Cold fingers
• Excessive ambient light
• Low battery
• Moving your finger around inside the device
• Not correctly placing your finger inside the device
• Finger must cover the reader inside the device

The test is complete when the numbers stabilize, and should be fairly immediate - there is no notification of when the test is done.

 

iProven Forehead Thermometer Troubleshooting

Video guide/instructions:

https://iproven.com/pages/316

Quick guide:

• Clean the lens with rubbing alcohol before and after every use
• Before using the thermometer make sure it has been in the same room as you for at least 30 min. 
• To change from C to F, remove the plastic back. Take out the 2 batteries and underneath will be a tiny black switch. Flip the switch upward or downward to change from C to F. 

Error and troubleshooting and solutions/ description:

Symptom

• = possible cause
• = description and solution

Failed to power on:

•  The battery level is too low
• Replace with a new battery
• Polarities of the batteries are reversed
• Ensure the batteries are in the right position
• The thermometer is damaged
• Request a new thermometer

The reading is too low

• The lens of the probe is dirty
• Clean the lens with a cotton swab
• The distance of the item and target is too far
• Keep the thermometer in contact with forehead, or put the probe into the Ear canal
• You have just come from a cold environment
• Stay in a warmer room for at least 30 min before taking a reading

The reading is too high

• You have just come from a hot environment
• Stay in an adequately cool room for at least 30 min before taking a reading.

Er1

• The ambient temperature is not in range
• 3 Short beeps and a red-backlit for 3 sec, Take a measurement under ambient temperature between 10 degrees Celsius (50.0 degrees Fahrenheit) and 40 degrees Celsius (104 degrees Fahrenheit)

ErC

• Memory Error
• 3 short beeps and red backlit for 3 sec. Request a new one if this persists

Hi *ear symbol

• In-ear or forehead mode, T>42.9 degrees Celsius (109.2 degrees Fahrenheit)
• 3 short beeps and a red-backlit for 3 seconds

Lo

• In ear or forehead mode,T<32 degrees Celsius(89.6 degrees Fahrenheit)
• 3 short beeps and red backlight for 3 seconds

36.8

• 2.5V +3%< power voltage<2.6v+or-3%
• The power level is low, it suggests you to replace the batter, but you can continue to use it

- (dash at the op right)

• The power voltage is lower than 2.5+or-3%
• It will turn off automatically after 30 sec. Please replace with a new battery