- I haven't received the Verification Code

Parents/ Patients

It can take up to 20 minutes for the code to send to your phone. 

If you haven't gotten the code text after 5 minutes --

• Double check that you've entered the right phone number and try again
• Call 1-800-76-HAZEL if you still don't get the code

Initiators

It can take up to 20 minutes for the code to send to your email. 

If you haven't received the code in your inbox after 5 minutes --

• Double check that you've entered the right email address and try again
• Check your spam file just in case our message was sent there by mistake
• Contact Hazel at [e-mail] or 1-800-76-HAZEL if you still don't see it